Arriving to class:

We strongly recommend arriving 15 minutes early for the class to account for any potential delays, such as traffic and unforeseen circumstances that may cause you to arrive late. 

• New Clients: We request that new clients arrive 10 minutes prior to the class start time to receive an introduction to the Megaformer. Unfortunately, if you arrive after the class has begun, we will be unable to grant admission as it is crucial to ensure your familiarity with the equipment prior to the beginning of class. Please see the Cancellation Policy page for the associated late fees. 

• Returning Clients: In the event that you are not present at the scheduled beginning of your reserved class, a 10 minute grace period will be given. Following the 10 minute grace period, if you are still not present, your spot may be given to a client waiting on standby. Please see the Cancellation Policy page for the associated late fees. 

Attire: 

• Grip socks that cover the entire bottom of the foot are required as they provide stability and prevent slipping. We have grip socks for sale at the studio. Regular socks, lounge socks, or hospital socks are not considered grip socks. 

• We recommend form-fitting workout attire that permits a full range of motion and minimizes the risk of clothing getting caught on equipment. While we encourage form-fitting clothing for safety and effectiveness, we understand the importance of your comfort and modesty. Please choose attire that balances both factors, ensuring a comfortable and effective workout. 

• For your safety and to prevent damage to the equipment, we kindly ask that you remove all jewelry, watches, and accessories before your session. 

• Bring plenty of water as to stay hydrated (no glass please). 

Refund Policy: 

• All sales are final. All class packages are non-transferable, non-exchangeable, and ineligible for partial reimbursement. 

Membership Policies: 

• Membership / Autopay Packages: Please take note that certain membership plans come with a minimum three-month commitment. Following the completion of this initial three-month period, memberships will be automatically set up for monthly autopay until the client requests cancellation. Cancellation requests after the three-month commitment must be emailed to info@sculpt360lagree.com, 14 days before the next billing date as to not incur a cancellation fee. 

• Membership Account Hold: Sculpt 360 Lagree does not allow pauses for travel or vacations, only injury or illness. To initiate a hold on your account, kindly send an email to info@sculpt360lagree.com.

• Early Membership Cancellation (3 month auto-renew package only): In the event you wish to cancel your membership before the completion of your membership period, an early membership cancellation fee equivalent to the monthly charge of $265 will apply. 

Cancellation Policy: 

• Auto Renew Membership Cancellations:  All auto-renewing memberships must be cancelled at least 14 days prior to the next contract cycle as to not incur a cancellation fee. Memberships may be cancelled by emailing info@sculpt360lagree.com  If a membership cancellation is requested prior to the 14 days days, a cancellation fee of $50 will be incurred. Membership cancellations made within 48 hours will not be honored. Please note that Sculpt 360 Lagree will not prorate a cancelled membership. 

• Class Cancellations: Classes and waitlist cancellations must occur at least 12 hours in advance of the start of class to not incur a fee. Class cancellations must be made online on our website portal or through our app to be valid. Cancellations by email will not be accepted.

• Single Class and Class Package Memberships: 

• Late cancellations (less than 12 hours before class start time): A late cancel fee of $15 will be charged to your account. You will be able to keep the class and reschedule. 

• Late Show: If you arrive 10 minutes after scheduled starting time, you will be denied entry and will forfeit the class. Please be advised that new clients are recommended to arrive 10 minutes before class, and will be denied entry once the class has begun. 

• No Show: A no show fee of $25 will be charged to your account and you will forfeit the class. 

• Unlimited Membership Plan: 

• Late Cancellations (less than 12 hours before class start time): A late cancel fee of $15 dollars will be charged to your account. 

• Late Show: If you arrive 10 minutes after scheduled starting time, you will be denied entry and will subjected to a late show fee of $15. 

• No Show: A no show fee of $25 will be charged to your account. 

Waitlist Policy: 

• By signing up for the waitlist, you are agreeing to take a spot in the class should one become available. If you put yourself on the waitlist, be sure to check your email up to 12 hours in advance in the case that you were placed in the class. Should you get placed in the class, we will assume that you will take the class and thus be subject to the late cancellation and no show fees in the event that you do not attend the class. 

• Please note that If you both reserve and waitlist yourself for multiple classes within a single day or exceed the limit set by your current package, you will be held responsible for the purchase of any additional classes you reserve, as well as any associated cancellation fees for classes you get moved into from the waiting list.

• Please be aware that the waiting list for a class will be closed 12 hours before the class begins. If a spot becomes available less than 12 hours prior to the class, the waiting list will not grant you entry. In such cases, you may want to periodically check the mobile app or website to secure a reservation if a spot becomes available.